Job Description
Job Description
Sales drivers deliver goods or services directly to businesses and consumers. They often operate vehicles such as trucks or vans, and are responsible for maintaining accurate records and ensuring customer satisfaction.
Duties and Responsibilities
- Deliver goods or services to customers according to specified schedules and routes
- Load and unload goods from vehicles
- Maintain accurate records of deliveries, sales, and inventory
- Inspect goods for damage during loading and unloading
- Prepare invoices or delivery receipts
- Provide excellent customer service by answering questions, addressing concerns, and ensuring customer satisfaction
- Follow traffic laws and company safety policies while driving
- Communicate with dispatchers, supervisors, and customers about delivery status and any issues that arise
- Plan and optimize routes for efficient delivery
- Maintain the cleanliness and safety of the vehicle
- Perform routine vehicle maintenance or report any issues to a supervisor
- Secure loads properly to prevent damage during transportation
- Collect payment from customers when necessary
- Resolve delivery problems or complaints in a professional and timely manner
- Provide feedback and suggestions for improving delivery processes and customer service
Requirements
1. Driving and Vehicle Operation Skills
��2. Vehicle Maintenance Knowledge
��3. Time Management & Route Planning
��4. Loading and Cargo Handling (for delivery/transport drivers)
��5. Record-Keeping and Documentation
���� 7. Interpersonal and Customer Service Skills
��8. Personal Attributes
Valid driver’s license for appropriate class (e.g., B, C, CE, CDL)